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Customer Service @ I Can Read, Puchong Jaya ( Full Time )

174

Company Overview

I Can Read is fast expanding into Malaysia and we are seeking for suitable candidates who are young at heart, passionate and ambitious to join our team.

Company Introduction

I Can Read is Singapore headquartered English Language Literacy education provider that owns and operates the "I Can Read" (ICR) brand across growth markets. The Company has over 200 centres in 8 native and non-native English speaking countries across Asia and is the market leader in reading and literacy. English at I Can Read centres is taught through a trademarked and copy-righted methodology that has served over 300,000 students with a programme structured for students to acquire literacy skills like reading, spelling, grammar, public speaking, comprehension and creative writing.

Job Description

Job Highlights:
* On the job training
* Career progression opportunities
* Medical and Dental coverage
* Incentive Package

Responsibilities of the role:
To ensure the smooth and effective operations of the center including the following:
a. Facilitate student enrolment process;
b. Schedule class timetable for optimal use of classrooms and teaching hour;
c. Ensure safety and cleanliness of the centre;
d. Manage billings and collections process;
e. Prepare monthly reports for submission;
f. Attend to parent and student enquiry and establish good rapport and relationship;
g. Stock-taking and order placing;
h. Support online and offline marketing;
i. Organize ad-hoc centre activities, promotional events if needed.

Job Requirements

- Degree in Business Studies/Administration/Education or equivalent; diploma holder with experience also welcomed
- 1 - 5 years of working experience in preferably in customer service or education. Fresh graduates welcomed, on-the-job training will be provided
- Proficiency in English and Mandarin (preferred)
- Excellent communication skill and customer oriented
- Strong organization and time management skills
- Ability to multitask and prioritize daily workload
- Well-versed in office management, technical tools and software applications e.g. MS Office (Excel, Word, PPT, etc.)
- Must be able to commit for work in the weekends

Working Hours:
Weekdays: 12:00 noon to 9:00 pm (Wed - Fri)
Weekends: 9:00 am to 6:30 pm (Sat & Sun)

Salary Range

RM2,000 - RM3,000 per month

Contact
Joanne
Send Email

F-1-17, IOI Boulevard, Jalan Kenari 5, Bandar Puchong Jaya,

Puchong, Selangor 47170
Malaysia


011-1076 3268 (Joanne)