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Customer Service Executive @ I Can Read, Sri Hartamas (Kuala Lumpur) ( Full Time )

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Company Introduction

Being able to witness the progression of our students reading, speaking and then writing marks milestones in their life that we want to be a part of.

Job Description

Responsibilities:
1.Oversee the administration, operations and management of the Learning Centre.
2.Responsible for the growth and overall profitability of the Learning Centre.
3.Decision making with good business sense.
4.Proper delegation of tasks to staff.
5.Create a warm and comfortable environment for students and parents.
6.Maintain a clean and conducive to learning environment.
7.Ensure safety and care for students.
8.Schedule classes and timetable.
9.Attend, respond and manage customer enquiries and requests.
10.Provide excellent customer service to parents and students.
11.Manage expectations of parents and students.
12.Front desk and administrative duties.

Job Requirements

1.Excellent communication, customer service and interpersonal skills
2.Ability to drive sales targets a definite plus
3.High level of integrity and professionalism
4.Candidate must possess at least a Diploma in Business 5.Studies/Administration/Management
6.Customer-oriented and good team player
7.Minimum 1-2 years of relevant working experience in a supervisory / management position
8.Must be able to commit for work on both weekends
Weekdays: 11.30pm to 8.30pm (Wed – Fri)
Weekends: 9:00am to 6:00pm (Sat & Sun)
Workplace: I Can Read Desa Sri Hartamas Centre

Salary Range

RM 2,800 - RM3,000

Contact
Selena Eng
Send Email

I Can Read

No. 42-1, Jalan 27/70A,

Desa Sri Hartamas, Sri Hartamas, Kuala Lumpur 50480
Malaysia

012-254 9096 (Selena Eng)

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